Shipping Policy
Orders are processed within 1-2 business days after payment confirmation.
Estimated delivery times:
Portugal Mainland: 2-5 business days
Azores & Madeira: 5-10 business days
Europe: 5-10 business days
International: 7-15 business days
Shipping costs are calculated at checkout.
Once your order has been shipped, you will receive a confirmation email with tracking information.
Please note that during launches, promotions or high-demand periods, shipping times may be slightly extended.
THE LOIRAI is not responsible for customs fees, import duties or taxes applied to international orders.
Last updated: May 2026